KUALA LUMPUR, August 13, 2020 – SK Magic, a leading Korean wellness and home appliance company, is proud to announce the launch of Magic Cares, a new service aimed at creating job opportunities for Malaysians while enhancing consumer confidence and trust in the brand.
Magic Cares will be staffed by an all-women team, professionally trained to provide top-notch after-sales service and maintenance for SK Magic’s range of water and air purifiers. Services include precise sterilization, deep cleansing, and filter replacement, among others. Customers can expect a high-quality experience from this attentive and trustworthy service team.
Amidst the COVID-19 pandemic, the Malaysian Statistics Department reported an unemployment rate of 5.3 percent in May 2020, the highest since 1990, with 826,100 people losing their jobs. During this challenging time, SK Magic is committed to supporting those affected by job or income loss through the establishment of Magic Cares, while continuing to expand in other departments.
“Malaysia has been one of our strongest supporters in the region since our inception in 2018. We are extremely grateful for the support over the last two years, and what better way to express our gratitude than by creating new job opportunities for Malaysians. This new service will not only enhance SK Magic’s offerings, strengthening Malaysians’ trust in us, but also boost the current job market, which has been hit hard by the COVID-19 pandemic,” said Bruce Yu, Managing Director of SK Magic Malaysia.
“If we are to recover in the long term and in a sustainable way, we must ensure everyone is included. Access to job opportunities is critical, especially during this pandemic. What we are doing is more than philanthropy; it is an opportunity to give back to the community,” added Yu.
Creating a safe and healthy environment, SK Magic goes beyond the standard SOPs, implementing extra safety measures to ensure customer satisfaction. Staff are equipped with sterilization kits, performing rigorous sterilization of products after each service. Staff are also required to undergo regular temperature checks, use hand sanitizers, wear face masks and gloves at all times, and practice social distancing during servicing.
For those seeking job opportunities, SK Magic welcomes and encourages candidates to apply for a career with the SK Magic family. For career-related inquiries, applicants can contact SK Magic at 1800-18-7878. For more information on the Magic Cares service and the latest air and water purifiers, visit www.skmagic-com.my or contact the SK Magic team at info@skmagic.com.my for further inquiries.